Foxycasino.com

Security and Regulation

The security and regulation at foxycasino is very tight and exactly what you would expect from a company that is owned by the Cassava group.

The casino itself is licensed and regulated by the top European governing bodies, the Gibraltar Gambling Commission as well as the Gibraltar Betting and Gaming association and the UK Gambling Commission, so they are very well regulated.

On top of this, they are a site that is eCOGRA certified, which means that all games and the RNG has been tested and is regularly tested by third party technology to make sure that every game available on the site is totally fair and you cannot be a victim of tampered or rigged slots.

Aside from regulations, the security is also spot on.

It uses the latest versions of SSL encryption technology, in order to ensure that all your sensitive personal and financial details, including passwords, are completely safe and protected.

So, you rest safe in the knowledge that your details are safe from the prying eyes of outside parties.

Furthermore, this is a casino that has been endorsed for it responsible gambling by top authorities such as GambleAware and GamCare.

The casino has employed technology and filters to ensure that no underage persons can access the games.

Customer Support

Foxy Casino offers a few ways to reach their customer support team, but with some limitations compared to other online casinos. Here’s a breakdown:

Phone:

• Pros: Provides immediate assistance for urgent inquiries.
• Cons:
  • Freephone number only available in the UK.
  • Limited hours: 10am to 6pm weekdays only (not 24/7).
  • May incur international call charges from outside the UK.

Email:

• Pros: Convenient option for any location.
• Cons: Response times may be slow (several hours).

Live Chat & 24/7 Support:

• Cons: Currently not offered by Foxy Casino.

FAQ Section:

• Pros: Self-service option for quick answers to common questions.
• Cons: Coverage may be limited compared to competitors’ FAQs.

Tips:

• Before contacting support, check the FAQ section for answers to general questions about registration, deposits, responsible gambling, etc.
• If your question requires immediate attention, consider calling during operating hours if you’re located in the UK. Otherwise, email may be your best option.

Overall: While Foxy Casino’s support agents are reportedly helpful and knowledgeable, the lack of 24/7 support and live chat options might be inconvenient for some players.

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