Overview
Casino.com, launched in 2008, boasts a rich history that extends beyond its online presence. Originally a casino software website, the URL's searchability ultimately led to its transformation into a fully-fledged online casino. Now, Casino.com is owned and operated by Mansion Gaming, a seasoned Asian corporation with over 20 years of experience in both land-based and online casinos. Interestingly, while Mansion Gaming caters to Asian audiences with some of its other brands, Casino.com specifically targets a global market. This strategic decision leverages the highly searchable URL to attract players worldwide. Furthermore, Casino.com's dual licensing by the Gibraltar Gaming Authority and the UK Gambling Commission underscores its commitment to fair play and responsible gambling practices. This combination of a strong parent company, a global focus, and respected licensing bodies paints a positive picture for Casino.com's legitimacy and commitment to its players.
Customer Support
Casino.com recognizes the importance of exceptional customer service in the competitive online gambling landscape. Their highly-trained support team consistently receives praise for being up to par with the industry's highest standards. Whether you require detailed information, need help with a problem, or simply want to provide feedback, courteous and competent support agents are available 24/7, including weekends and holidays. Casino.com offers multiple ways to reach their team: email for detailed responses, toll-free phone lines for various countries, and the ever-popular live chat feature, available in multiple languages to ensure clear communication regardless of your location. This dedication to multilingual support and accessibility positions Casino.com as a leader in player-centric customer service.
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Casino.com stands out as a reliable and trustworthy online casino. Their commitment to fair and transparent operations is evident in the detailed and easy-to-understand documentation, particularly regarding payout conditions. This is a refreshing change from the often-opaque practices of many competitors. While the bonus offer itself is decent, the playthrough requirements could be more favorable. However, the exceptional multilingual customer support, accessible 24/7 via toll-free phone, more than compensates. Additional strengths include the Gibraltar license, ensuring player protection, and the expedited payouts for VIP players. All these factors combined solidify a positive review of Casino.com, leaving no room for concerns about potential scams. With confidence, I can recommend Casino.com as a legitimate and enjoyable online gambling destination.
Website: https://www.casino.com
2019 at the beginning ,there have been many problems with your games and work
They’re thieves! They literally took all my withdrawals and then blamed me after for it. DO NOT use this site. I have never gambled online and this was my first and last time because they literally robbed me and then did their “investigation” once I noticed and then still wouldn’t even offer me a settlement. They took $20000 from me. When I asked for a detailed report on the investigation they couldn’t and refused to give it to me so I could go to the police. This is a SCAM. do not trust them.
I have been a loyal customer (VIP Elite the highest membership) for over 7+ years. I have noticed that their benefits started deteriorating with time and VIP team started shrinking. I have decided to delete my account today after a continuous loss streak ($1500 in 1 day with max win on the spin being $200). I have contacted Christina from the VIP team to delete my account (she offered me $300 once I said i lost 1500, of which i declined to receive given the overall ratio is non comparative (lost over 10,000+ in 1 year) and i asked her to go ahead with the official process to delete the account, it amazes me that once i approved to go ahead I was kicked out on the account on spot without even a second thought or a respectful goodbye. Shows you how much they care about their “VIP Customers (cashcows)”. Please note that I have spent over $50,000 in total, if your looking for people who care go elsewhere.
This is the best online site to have alot of fun. Games are great with awesome jackpots and cash in your checking only 2 days later! But most of all customer service is just as great! They try to accommodate to your needs every time. Keep up the awesome work!
Great entertainment with excellent customer service. This Casino is the only casino that puts the players first. I Have been enjoying the exciting games for over four years, and It will continue to be my go to place for fun. It is free to play with gold coins or play with sweeps cash for a chance to win cash or gift cards. I recently choose the gift card option with my winnings. The gift card was sent instantly. I was very impressed!
I’ve enjoyed every experience playing at this Casino. Games are fun. Fast transactions then and now.
It’s a super online casino. Plenty of games to choose from, there are never problems with the page, and if there is a problem people working for the casino are very open and always respond very quickly.
Good and trustful place to play. Quick money transfer. thanks!
This is best casino, super bonuses And very big select games. Nice and quick! I very like spend time for this casino!
Good service and support, when you need help someone is there to help you at anytime. Got paid all my winnings without any problems.
For a nice and working with this web site for a while currently, certainly not were built with a dilemma this wasn’t sorted out through the truly amazing support services they give
Great program as well as convenient to use app. Will have excellent promotions.
Withdrawals are always speedy. Just an edit. Have you considered an app for the site. Either android or apple? I feel that’s the only thing missing
Games and customer service are good but the withdrawl is is terrible. Funny money comes out straight away but takes ages to go into bank account
Very slow at paying out have sent all verification docs in received confirmation that they are all fine, however payout is still pending. I phoned up to get an update to be told they dont know when it could be paid out could be tomorrow could be day after or could be even later.
This site is a true scam…requested info and after sending in 8 times its declined …ITS A SCAM PEOPLE
STAY FAR AWAY FROM THIS SCAM COMPANY
They use Facebook to dump high-pressure adverts onto the timelines of potentially vulnerable people with a history of gambling problems. Disgraceful! The reply below (there appears to be no way of posting a reply to their reply in its correct chronological position) requires that I provide this company with additional personal information (eg my email address). Like I’m going to hand that over to such an irresponsible company!
I have been gambling at this casino for over a year now lost alot of money but it used to let me win sometimes, now with their new software or different tables there is no chance to win just now played 3 hands on the 1st hand it was 11 and after a hit it became 21 on the 2nd hand 4 and an ace hit it boom 6 and 2nd 21 on the 3rd hand 4 and an ace again hit 5 and became 20 , dealer was showing a jack turns the card and its a fkn ace under i had 21,21,20 and lost all 3 hands this gets me angry if how the hell when out of the blue u have a decent hand dealer pulls out blackjack? I think im done with this site i cant take the loss anymore and would recommend not to join any online gambling websites specifically this casino.