In its current format, Casino.com has been in operation since 2008 (it was a casino software website before the URL was sold). The casino is owned and operated by Mansion Gaming, a huge Asian corporation that has been in the land-based and online casino business for over 2 decades. While some of their other brands are focused on Asian players, they use Casino.com to attract a more global audience; this is not shocking given the URL is so easily searched.
Casino.com is licensed by both the Gibraltar Gaming Authority and the UK Gambling Commission. This allows the company to focus on bringing in players and tells a good story that the parent company has passed the due diligence necessary to be awarded these licenses.
Being a leading online gambling provider, Casino.com’s customer support is up to par with the highest standards in the gaming industry. It matters not whether you need detailed information, are looking for a solution of an ensuing problem or simply wish to comment on the quality of the casino’s service. Polite and competent support agents await players in need of assistance or information at all times, including on weekends and holidays.
There are several ways to reach the support staff. You can send an email with your query for example. A less time-consuming way to get an answer to your question is to call over the phone. Casino.com has set up many toll-free phone lines available to customers from different countries. The Casino’s customer support ranks high among players as they are assisted in their native languages.
Without any doubt, the easiest way to get in touch with a support representative is via the Live Chat service. As was the case with the phone, the Live Chat support is offered in a myriad of languages, so being fluent in English is not a necessary requirement in order to receive comprehensive assistance. What further adds to Casino.com’s merits is the fact the agents are expertly trained to deal with all sorts of issues.
Casino.com is a serious online casino, which operates fairly and transparently. Especially the payout conditions are documented in an exemplary manner. Unfortunately, this is very different at most online casinos. The bonus offer is not unattractive, but the play-through conditions could be better. The multilingual customer support has a good level and can be reached at any time via a free phone number. There are many positive factors, from the Gibraltar-license to the fast payouts for VIP-customers. All of these confirm my positive Casino.com Casino review and I can say that I rule out any Casino.com scam. I recommend Casino.com with good conscience.
Recommend not to join
I have been gambling at this casino for over a year now lost alot of money but it used to let me win sometimes, now with their new software or different tables there is no chance to win just now played 3 hands on the 1st hand it was 11 and after a hit it became 21 on the 2nd hand 4 and an ace hit it boom 6 and 2nd 21 on the 3rd hand 4 and an ace again hit 5 and became 20 , dealer was showing a jack turns the card and its a fkn ace under i had 21,21,20 and lost all 3 hands this gets me angry if how the hell when out of the blue u have a decent hand dealer pulls out blackjack? I think im done with this site i cant take the loss anymore and would recommend not to join any online gambling websites specifically this casino.
Such an irresponsible company!
They use Facebook to dump high-pressure adverts onto the timelines of potentially vulnerable people with a history of gambling problems. Disgraceful! The reply below (there appears to be no way of posting a reply to their reply in its correct chronological position) requires that I provide this company with additional personal information (eg my email address). Like I’m going to hand that over to such an irresponsible company!
STAY FAR AWAY
STAY FAR AWAY FROM THIS SCAM COMPANY
This site is a true scam
This site is a true scam…requested info and after sending in 8 times its declined …ITS A SCAM PEOPLE
Very slow at paying out
Very slow at paying out have sent all verification docs in received confirmation that they are all fine, however payout is still pending. I phoned up to get an update to be told they dont know when it could be paid out could be tomorrow could be day after or could be even later.
Withdrawal is is terrible
Games and customer service are good but the withdrawl is is terrible. Funny money comes out straight away but takes ages to go into bank account
Withdrawals are always speedy
Withdrawals are always speedy. Just an edit. Have you considered an app for the site. Either android or apple? I feel that’s the only thing missing
Great program as well as convenient to use app. Will have excellent promotions.
Good customer satisfaction
For a nice and working with this web site for a while currently, certainly not were built with a dilemma this wasn’t sorted out through the truly amazing support services they give
Good service and support
Good service and support, when you need help someone is there to help you at anytime. Got paid all my winnings without any problems.
Nice and quick!
This is best casino, super bonuses And very big select games. Nice and quick! I very like spend time for this casino!
Good and trustful place
Good and trustful place to play. Quick money transfer. thanks!
It's a super online casino
It’s a super online casino. Plenty of games to choose from, there are never problems with the page, and if there is a problem people working for the casino are very open and always respond very quickly.
I've enjoyed every experience
I’ve enjoyed every experience playing at this Casino. Games are fun. Fast transactions then and now.
Great entertainment with excellent customer service. This Casino is the only casino that puts the players first. I Have been enjoying the exciting games for over four years, and It will continue to be my go to place for fun. It is free to play with gold coins or play with sweeps cash for a chance to win cash or gift cards. I recently choose the gift card option with my winnings. The gift card was sent instantly. I was very impressed!
This is the best online site
This is the best online site to have alot of fun. Games are great with awesome jackpots and cash in your checking only 2 days later! But most of all customer service is just as great! They try to accommodate to your needs every time. Keep up the awesome work!
Casino.com is a SCAM. do not trust them.
They’re thieves! They literally took all my withdrawals and then blamed me after for it. DO NOT use this site. I have never gambled online and this was my first and last time because they literally robbed me and then did their “investigation” once I noticed and then still wouldn’t even offer me a settlement. They took $20000 from me. When I asked for a detailed report on the investigation they couldn’t and refused to give it to me so I could go to the police. This is a SCAM. do not trust them.
I have been a loyal customer
I have been a loyal customer (VIP Elite the highest membership) for over 7+ years. I have noticed that their benefits started deteriorating with time and VIP team started shrinking. I have decided to delete my account today after a continuous loss streak ($1500 in 1 day with max win on the spin being $200). I have contacted Christina from the VIP team to delete my account (she offered me $300 once I said i lost 1500, of which i declined to receive given the overall ratio is non comparative (lost over 10,000+ in 1 year) and i asked her to go ahead with the official process to delete the account, it amazes me that once i approved to go ahead I was kicked out on the account on spot without even a second thought or a respectful goodbye. Shows you how much they care about their “VIP Customers (cashcows)”. Please note that I have spent over $50,000 in total, if your looking for people who care go elsewhere.
Not Good Site
2019 at the beginning ,there have been many problems with your games and work